Frequently Asked Questions
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Frequently Asked Questions

Getting started with iChatPro is super easy. Register for your FREE account.
Login to your dashboard to Get Your Chat Button
Copy and Paste the HTML Chat button code on your website.
Login to your operator consoles to answer chat queries, track visitors, invite visitors for chat, and much more.
Absolutely! It’s a simple WordPress plugin but it works flawlessly. Once installed, activated and enabled, it will put the iChatPro Live Chat widget on all of your created pages.
You can download the plugin by clicking here.
It's easy! View the simple step by step instructions here.
You can create as many departments as you need, in other words you can create unlimited departments.
You can insert the iChatPro chat code on as many site you want.
If a visitor visits your website during your offline hours, they will be able to send you and email message through your chat system.
It’s simple, login to your dashboard to Get Your Chat Button, copy and paste a snippet of javascript code into your website’s HTML.
Yes, absolutely! The “Forever Free Plan” is yours for as long as you want. The only limitations are you only get 1 operator, 40 chats, 15000 impressions and 30 offline emails(per month)
Absolutely not! The operator’s console is completely accessed through a web browser.
For best results, use Chrome 17 , Firefox 10 , Safari 5 , or IE 10 . IE 9 is adequate.
Absolutely you can! It’s easy. Simply login to your dashboard, visit the “Left Side Navigation Menu > Designs > Chat Widget Skin”. Using this option you able to set the colors of your embedded widget window to match the site colors of your website(s).
Visit the following url to install the Firefox Desktop Notification add-on.
https://addons.mozilla.org/en-us/firefox/addon/html-notifications/
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